Hiring in Clinical Research

WE-R job classifications model for clinical research

 

Publication: Deeter C, Hannah D, Stroo M, et al. Tackling standardization in clinical research workforce hiring using competency-based job classifications. Journal of Clinical and Translational Science. 2023;7(1):e244. doi:10.1017/cts.2023.672

Job titles, codes, and descriptions

 

The following job classifications are intended for those working in clinical research at Duke. If you intend to create a new position, please remember to request a competency-based title picker from wer-jobs@duke.edu.
 

Job Titles with corresponding job code
Title Code
Clinical Research Specialist 0802
Clinical Research Specialist, Sr. 0803
Clinical Research Coordinator 1201
Clinical Research Coordinator, Sr. 1202
Clinical Research Nurse Coordinator 1203
Clinical Research Nurse Coordinator, Sr. 1204
Regulatory Coordinator 1219
Regulatory Coordinator, Sr. 1220
Clinical Data Manager 1334
Clinical Data Manager, Sr. 1335
Research Program Leader 1280
Research Program Leader, Sr. 1281
Clinical Data Management, Manager 1336
Assistant Research Practice Manager 1045
Research Practice Manager 1029
Clinical Research Intern 0804

Creating and reclassifying positions

In order to create a new clinical research position (or reclassify an existing employee into a new clinical research position), please us the process below.

 

Title picker

  • The hiring manager (or person most knowledgeable about what the new hire will do) should email wer-jobs@duke.edu to request a title picker survey.
  • The hiring manager will receive a single-use link to complete.
  • Once the hiring manager completes the “title picker” survey, it is routed to WE-R for review and match with the best job classification.
  • The hiring manager, HR/business manager, and RPM (if appropriate) will receive the results within 5-7 business days upon survey completion. In this email, the hiring manager will receive:
    • Title
    • Job code
    • A job description generated from the tool
  • The hiring manager may decide to update the job description as needed for posting.
  • The rest of the hiring process is the same as the normal hiring process. Note that the hiring manager must still complete the JAQ, with % of time spent in major responsibilities.

 

ARPM and RPM Job Request Form

  • The hiring manager (or person most knowledgeable about what the new hire will do) should email wer-jobs@duke.edu to request an ARPM and RPM Job Request Form if they believe the required work fits into one of these job classifications.
  • The hiring manager will receive a single-use link to complete.
  • Once the hiring manager completes the form, it is routed to WE-R for review and match with the best job classification.
  • The hiring manager, HR/business manager, and RPM (if appropriate) will receive the results within 3 business days upon survey completion. In this email, the hiring manager will receive:
    • Title
    • Job code
    • Any additional pertinent information
  • The rest of the hiring process is the same as the normal hiring process. Note that the hiring manager must still complete the JAQ, with % of time spent in major responsibilities.
  • Please refer to the below for when an ARPM and RPM Job Request Form should be completed.

 

Clinical Research Intern Job Request Form

  • The hiring manager (or person who best understands the research support responsibilities and learning objectives for the position) should email wer-jobs@duke.edu to request a Clinical Research Intern Request Form if they believe the required work and learning objectives fit into this job classification.
  • The hiring manager will receive a single-use link to complete.
  • Once the hiring manager completes the form, it is routed to WE-R for review and confirmation of what CRU will have oversight over the position. 
  • The hiring manager, HR/business manager, and RPM (if appropriate) will receive the results within 3 business days upon survey completion. In this email, the hiring manager will receive:
    • A link to the job description
    • Any additional pertinent information
  • The rest of the hiring process is the same as the normal hiring process. Note that the hiring manager must still complete the JAQ, with % of time spent in major responsibilities.
  • Each time a department would like to hire or replace a Clinical Research Intern, this form must be completed. The learning objectives may differ for each intern.

When do we complete the job classification selection tool (Title Picker)?

  • New position
    • If you have a new position you need to create and post, please ask the RPM or the hiring manager designated by the RPM to send an email to wer-jobs@duke.edu to request a questionnaire to complete.
    • While the picker provides a template job description, job analysis questionnaire (JAQ) percentages will still need to be added by the hiring manager before posting.
    • Once you have the results from the title picker, you can proceed with creating a new position as you would normally do through iForms and the posting process through Success Factors. Please ensure that you include the record number of the picker in the comments section in iForms.
  • Reclassification of a filled position
    • If you want to request a review of the position (ex: the individual may fit into a different job code), please ask the RPM or the RPM designee to send an email to wer-jobs@duke.edu. The RPM or designee should request a link for a title picker for a reclassification.
    • Once you have the results from the title picker, you can proceed with creating a new position as you would normally do through iForms and the posting process through Success Factors.
    • Please be sure to complete the rate and schedule change iForm to pull the change in job code to the employee record and remove or change the tier record as appropriate.
  • Fill or reclassify a vacancy
    • If the position is vacant and you would like to post for hire, please make sure the position has been reviewed via a title picker within 1 year of the date the previous title picker results were sent by WE-R. If so, you can proceed to reposting the position and hiring. If this position has not been reviewed via receiving title picker results within the last year, a new title picker will be required, and can be requested through wer-jobs@duke.edu.
    • If the position is vacant and you would like to reclassify the position based on a change in business need, a title picker will need to be completed. Make this request by emailing wer-jobs@duke.edu.

Offer Letter Template - Template may be utilized for any of the CRU job classifications listed above.

ACRP Hiring Guidelines for Entry Level Clinical Research Coordinators - ACRP has developed helpful guidelines for those managers who hire into clinical research positions