Engagement, Recruitment, and Retention Certificate Program

Building Skills for Effective Participant Interactions in Clinical Research

The Engagement, Recruitment, and Retention (ER&R) Certificate Program is designed for clinical research study teams at Duke. It aims to enhance skills in engaging, recruiting, and retaining study participants while equipping staff with the tools and confidence to adopt practices that promote widespread participation.

Program Goals

  1. Develop engagement, recruitment, and retention specialists who can advocate for broad research participation and serve as resources for their clinical research units, departments, and divisions.
  2. Bolster the skills necessary for meaningful engagement, recruitment, and retention of clinical research participants.
  3. Assist study teams with strategies to engage participants and the community in research.

The ER&R program is transitioning from a nomination-based, cohort model to a rolling registration model. This means you will soon be able to register for the program at any time. More information will be posted here as it becomes available.

A total of 9 classes are required to complete the certificate program.  

Program elements: 

  • 5 core courses (must complete all)
  • 8 electives (must complete 4)

 

Core courses

Participants complete all core courses to receive certificates. 

*Schedule Under Construction*

 

Elective Courses

Participants choose 4 courses to complete.
Note:  Participants are required to complete 4 electives to complete the certificate program but may attend them all if desired.

*Schedule Under Construction*

Program Steering Team 

Jessica Cranfill
Manager, Education & Outreach 
Duke Office of Clinical Research 

Stephanie Freel, Ph.D.
Director, Clinical Research Education & Outreach
Duke Office of Clinical Research 

Jamie Roberts
Research Practice Manager
Duke Cancer Institute

Nicholas Eberlein
Project Planner
Recruitment Innovation Center (RIC)

Sierra Lindo
Project Planner
Recruitment Innovation Center (RIC)

Michael Musty
Research Program Leader II
Recruitment Innovation Center (RIC)

Dr. Nadine Barrett, Ph.D.
Senior Associate Dean, Research Access and Community Engagement, Wake Forest School of Medicine

 
Course Facilitators and Content Experts:

Karl Leif Bates
Executive Director of Research Communications
University Communications, Duke

Dr. Christopher Barrett Bowling, M.D.
Associate Professor of Medicine
Associate Professor in Population Health Sciences
Senior Fellow of the Center for the Study of Aging and Human Development

Kenisha Bethea
Research Program Leader
CTSI Community Engaged Research Initiative

Ceci Chamorro
Associate Director, Research Operations - Data Team
CTSI Participant and Clinical Interactions (PCI) Core
Duke Office of Clinical Research 

Dr. Leonor Corsino, M.D.
Co-Director for the Duke CTSI- Community Engaged Research Initiative (CERI)
Associate Professor of Medicine, Division of Endocrinology, Metabolism and Nutrition
Associate Professor in Population Health Sciences
Associate Dean of Students Affairs/Duke School of Medicine
Associate Director, Duke School of Medicine Master of Biomedical Sciences

Dr. Rowena Dolor, M.D.
Professor of Medicine
Assistant Professor in Head and Neck Surgery & Communication Sciences
Director, Duke Primary Care Research Consortium

Renee Leverty
Program Lead, DCRI Stakeholder Engagement, and DCRI Research Together
Duke Clinical Research Institute (DCRI)

Eve Marion
Clinical Trials Project Leader
Duke Clinical Research Institute (DCRI)

Leatrice Martin
Senior Program Coordinator
CTSI Community Engaged Research Initiative

Pam Maxson, Ph.D.
Chief of Staff and Strategy
Duke Clinical and Translational Science Institute

Sabrena Mervin-Blake
Former Staff Director
CTSI Community Engaged Research Initiative 

Vincent Miller
Project Lead, New Technology
Duke Clinical Research Institute (DCRI)

Raquel Ruiz, M.B.A, M.A.Ed
Co-Director
CTSI Equity and Learning Health Communities Pillar

Brian Southwell, Ph.D.
Adjunct Professor for Duke SSRI
Program Director, Science in the Public Sphere, RTI International
Duke Social Science Research Institute

Jennifer Thomas
Clinical Research Coordinator II
Duke Population Health Sciences

Below you'll find our past ER&R Graduates, along with their Clinical Research Unit and role at the time of nomination.

2024 Graduates

Mariam Adebakin Durham Tech Student, Nominated by Duke Clinical & Translational Science Institute
Danielle Anderson Durham Tech Student, Nominated by Duke Clinical & Translational Science Institute
Heather Batchelder Research Program Leader Tier 1, Family Medicine and Community Health 
Hazani Benitez-Rosas Clinical Research Coordinator Tier 1, Neurosurgery
Anastacia Bohannon Clinical Research Coordinator Tier 1, Medicine
Alexandra Bosquet Clinical Research Coordinator, Sr., Population Health Sciences   
Amy Bush Clinical Research Coordinator Tier 2, Oncology
Teagan Callaway Clinical Research Coordinator Tier 1, Medicine
Catrin Davies Research Nurse Program Manager Tier 2, Oncology
Katheryn Doukellis Clinical Research Nurse Coordinator Tier 1, Duke Early Phase
Bre Doura Clinical Research Coordinator Tier 1, Oncology
Nakia Epps Durham Tech Student, Nominated by Duke Clinical & Translational Science Institute
Amanda Fitterer Clinical Research Coordinator Tier 1, School of Nursing 
Blythe Fortino Postdoctoral Associate, Population Health Sciences
Tabitha George Durham Tech Student, Nominated by Duke Clinical & Translational Science Institute
Karina Goicochea Clinical Research Coordinator Tier 2, Oncology
Angel Gonzalez Clinical Research Specialist, Sr., Family Medicine and Community Health 
Sarah Hatcher Clinical Research Coordinator, Sr., Oncology
Courtney Hausfeld Clinical Research Coordinator Tier 1, School of Nursing
Marie Irobiro Durham Tech Student, Nominated by Duke Clinical & Translational Science Institute
Dominique Lamaute Durham Tech Student, Nominated by Duke Clinical & Translational Science Institute
Victoria Lewis Durham Tech Student, Nominated by Duke Clinical & Translational Science Institute
Chanda London Durham Tech Student, Nominated by Duke Clinical & Translational Science Institute
Kei Lopez Durham Tech Student, Nominated by Duke Clinical & Translational Science Institute
Carl Martin Clinical Research Specialist, Sr., Head & Neck Surgery & Communication Sciences
Rania Mohamed Regulatory Coordinator Tier 1, Medicine
Gabby Murphy Clinical Research Specialist, Sr., Psychiatry
Jahanvi Nayani Clinical Research Coordinator Tier 1, Psychiatry
Nicole Pavlus Clinical Research Coordinator Tier 2, Medicine
Jamara Roebuck Durham Tech Student, Nominated by Duke Clinical & Translational Science Institute
Eliza Sorrell Clinical Research Coordinator Tier 1, Head & Neck Surgery & Communication Sciences
Jerry Turner Clinical Research Nurse Coordinator Tier 2, Surgery
Laura Van Althuis Clinical Research Coordinator Tier 2, Duke Office of Clinical Research
Hsiao-Fang (Fannie) Wang Durham Tech Student, Nominated by Duke Clinical & Translational Science Institute
Helen Zuleta Clinical Research Coordinator Tier 1, Duke Office of Clinical Research

 

2023 Graduates

Renee Avecilla Research Program Leader Tier 2, Oncology
Cherrie Barnes Clinical Research Specialist, Sr., Medicine
Megan Beyer Clinical Research Coordinator Tier 1, Duke Office of Clinical Research
Monica Brown Clinical Research Coordinator Tier 1, Oncology
Stephanie Bryant Clinical Research Coordinator Tier 1, Children's
Christina Cameron Clinical Research Specialist, Sr., Duke Clinical & Translational Science Institute
Joshua Carino Durham Tech Equity Scholar, Duke Office of Clinical Research
Veronica Carrion Clinical Research Coordinator Tier 2, Children's
Marty Cauley Clinical Research Coordinator Tier 2, Oncology
Lauren Driggers-Jones Clinical Research Coordinator Tier 2, Psychiatry
Barbara Estay Clinical Research Specialist, Sr., Duke Office of Clinical Research
Thelma Fitzgerald Clinical Research Coordinator Tier 2, OB/GYN
Nia Hamilton Clinical Research Coordinator Tier 1, Medicine
Sarah Hantzmon Clinical Research Coordinator Tier 1, Oncology
Chad Harrell Clinical Research Coordinator Tier 1, Duke Clinical & Translational Science Institute
Morgan Mangum Clinical Research Specialist, Sr., Duke Clinical & Translational Science Institute
Leshon Matthews Durham Tech Equity Scholar, Duke Office of Clinical Research
Brittany Nave Clinical Research Coordinator Tier 1, Children's
Consuela Newman Durham Tech Equity Scholar, Duke Office of Clinical Research
Brittney Nickerson Clinical Research Nurse Coordinator Tier 1, Neurosurgery
Stephanie Padrick Clinical Research Nurse Coordinator Tier 1, Medicine
Sahradayi Patel Durham Tech Equity Scholar, Duke Office of Clinical Research
Gina Pennington Clinical Research Coordinator Tier 1, School of Nursing
Carolina Quiroga Clinical Research Coordinator Tier 2, Medicine
Fatima Ezzahra Salmi Clinical Research Coordinator Tier 1, Population Health Sciences
Carrie Schlabaugh Clinical Research Coordinator Tier 2, Anesthesiology
Grace Stafford Clinical Research Specialist, Sr., Children's
Erica Walker Clinical Research Coordinator, Sr., Surgery
Stephanie Yu Clinical Research Coordinator Tier 1, OB/GYN

 

2022 Graduates

Heather Aloor Clinical Research Coordinator Tier 1, Surgery
Pedro Altamirano Clinical Research Coordinator Tier 1, Family Medicine and Community Health
Jhoanna Aquino Clinical Research Coordinator, Sr., Duke Clinical & Translational Science Institute
Taylor Ardito Clinical Research Coordinator Tier 1, Medicine
Brittney Broadnax Clinical Research Coordinator Tier 1, Neurosurgery
Beth Bronson Clinical Research Coordinator Tier 3, Surgery
Kacey Clayton-Stiglbauer Clinical Research Coordinator Tier 1, Oncology
Deirdre (Dee) Clinton Clinical Research Coordinator Tier 1, Medicine
Michaella Collins Durham Tech Equity Scholar, Duke Office of Clinical Research
Wendy Curry Clinical Research Coordinator Tier 1, Medicine
Smrithi Divakaran Clinical Research Coordinator Tier 1, Psychiatry
Veronica Duck Clinical Research Coordinator Tier 1, Oncology
Amy Edler Clinical Research Coordinator Tier 1, Psychiatry
Jennifer Ferrara Clinical Research Nurse Coordinator Tier 3, OB/GYN
Julie Fleenor Clinical Research Coordinator, Sr., Psychiatry
Leticia Flores Clinical Research Specialist, Sr., Children's 
Emily Ford Clinical Research Communications Specialist, Duke Clinical & Translational Science Institute
Vera George Clinical Research Nurse Coordinator Tier 1, Neurology
Matthew Gibson Clinical Research Specialist, Sr., Psychiatry
Magaly Guerrero Clinical Research Coordinator Tier 1, OB/GYN
Jennifer Hervey Project Leader I, Duke Clinical Research Institute 
Kerry Hoyle Clinical Research Nurse Coordinator, Sr., Children's
Sarah Jackson Clinical Research Coordinator Tier 1, Population Health Sciences
Jalisa Jackson Clinical Research Specialist, Sr., Psychiatry
Jennie Jaggers Clinical Research Coordinator Tier 1, Medicine
Carmine Johnson Durham Tech Equity Scholar, Duke Office of Clinical Research
Conrad Kubaney Clinical Research Nurse Coordinator Tier 1, Children's
Shelby Martindale Clinical Research Coordinator Tier 1, Medicine
Kevin McKenna Research Program Leader Tier 2, Population Health Sciences
Kimberly Mejia Clinical Research Coordinator Tier 1, Duke Office of Clinical Research
Laura Mkumba Clinical Research Coordinator Tier 1, Population Health Sciences
Catharine Mott Clinical Research Coordinator Tier 1, Psychiatry
Jessica Oxendine Regulatory Coordinator Tier 1, Dermatology/Pathology
Trina Phan Clinical Research Coordinator Tier 1, Duke Clinical & Translational Science Institute
Andrea Pires Clinical Research Coordinator Tier 1, Oncology
Alannah Rivera-Cancel Clinical Research Coordinator Tier 1, Psychiatry
Eleanor Rodriguez-Rassi Clinical Research Coordinator Tier 1, Children's
Olivia Short Clinical Research Nurse Coordinator Tier 1, OB/GYN
Mary (Summer) Starling Research Program Leader, Sr., Population Health Sciences
Jamilah Taylor Clinical Research Coordinator Tier 1, Population Health Sciences
Du Tran-Viet Clinical Research Coordinator Tier 1, Ophthalmology
Cierra Williams Clinical Research Coordinator Tier 1 , Psychiatry
Cammie Yarborough Clinical Research Specialist , Duke Clinical & Translational Science Institute
Leslie Zapata Leiva Clinical Research Specialist, Sr., Population Health Sciences

 

Fall 2021 Graduates

Tiffany Beaver Clinical Research Coordinator Tier 1, Psychiatry 
Santos Bermejo Clinical Research Coordinator Tier 1, Medicine 
DeAndra Bodiford Clinical Research Coordinator Tier 2, Medicine
Kristin Byrne Clinical Research Nurse Coordinator Tier 3, Medicine
Nisha Datta Clinical Research Coordinator, Sr., Duke Clinical & Translational Science Institute 
Katelyn Dempsey Clinical Research Coordinator Tier 1, Medicine  
Eileen Duffy Clinical Research Nurse Coordinator Tier 3, Oncology
Katelyn Ehle Clinical Research Coordinator Tier 1, Population Health Sciences
Kaitlin Mae Foy Clinical Research Specialist, Sr., Medicine
Taylor Hayes Clinical Research Coordinator Tier 1, OB/GYN
Joshua Hoover Clinical Research Coordinator Tier 1, Neurosurgery
Catherine Jarboe Communications Strategist, Psychiatry
Kay Johnson Clinical Research Coordinator Tier 1, Oncology 
Kimberly Leathers Clinical Research Coordinator Tier 2, Duke Clinical & Translational Science Institute 
Sierra Lindo Project Planner I, Duke Clinical & Translational Science Institute
Tina Lucas Clinical Research Coordinator Tier 2, Medicine
Amanda Mandy Clinical Research Coordinator Tier 1, Medicine
Brittany McDowell Clinical Research Coordinator Tier 2, Medicine 
Julie Miller Clinical Research Coordinator Tier 2, Population Health Sciences
Kimberly Perez Clinical Research Coordinator Tier 1, OB/GYN  
Tiffani Reeves Clinical Research Coordinator Tier 2, Medicine
Maurice Smith Clinical Research Coordinator Tier 1, Duke Clinical & Translational Science Institute  
Stephanie Taylor Clinical Research Coordinator Tier 1, Duke Early Phase
Jennifer Thomas Clinical Research Coordinator Tier 2, Population Health Sciences

 

Spring 2021 Graduates

Anne Boyd Clinical Research Coordinator Tier 2, Radiology
Erika Buckley Clinical Research Coordinator Tier 1, Medicine
Jessalyn Byrd Clinical Research Coordinator Tier 1, School of Nursing
Aubrie Coburn Clinical Research Coordinator Tier 2, Heart Center
Sydnee Crankshaw Research Program Leader Tier 1, Oncology 
Rachel Dewees Administrative Manager, Psychiatry
Magdi Elgasim Regulatory Coordinator Tier 3, Medicine
Nneze Eluka Clinical Research Coordinator Tier 1, School of Nursing 
Maria Fochesato Research Nurse Clinician, Oncology 
Nina Hines Clinical Trials Coordinator III, Duke Clinical Research Institute 
Alicia Holloway Clinical Research Nurse Coordinator Tier 1, Psychiatry 
Sherry Huber Clinical Research Nurse Coordinator Tier 1, Duke Office of Clinical Research
Melissa LeFevre Echocardiography Tech, Heart Center 
Elisabeth Luck Clinical Research Coordinator Tier 1, Radiology
Christina Makarushka Research Program Leader Tier 1, Family Medicine and Community Health
Shauna Malone Clinical Research Specialist, Sr., Population Health Sciences
Maralis Mercado Emerson Clinical Research Coordinator Tier 1, School of Nursing 
Eli Morgan Clinical Research Coordinator Tier 3, Medicine
Iris Navarro Clinical Research Coordinator Tier 1, Ophthalmology
Lauren Roberson Clinical Research Coordinator Tier 2, Medicine
Megan Roebuck Project Leader 1, Duke Clinical Research Institute
Sarah Sipe Clinical Research Coordinator Tier 2, Psychiatry
Alexandra Thompson Clinical Research Specialist, Sr., Psychiatry
Samantha Womack Clinical Research Coordinator Tier 3, Medicine 

 

Fall 2020 Graduates

Jacqueline Brown Research Program Leader Tier 1, OB/GYN
Marissa Bruce Clinical Research Coordinator Tier 1, Duke Global Health Institute
Yasmeen Bruton Clinical Research Coordinator, Sr., Psychiatry
Nicole Daniels Clinical Research Specialist, Sr., Radiology
JaNell Dupree Clinical Research Coordinator Tier 1, Ophthalmology
Jennifer Friend Clinical Research Coordinator, Sr., School of Nursing 
Linda Gale Clinical Research Coordinator Tier 3, Radiology
Norma Garcia Ortiz Clinical Research Specialist, Sr., Population Health Sciences
Jessica Garris Clinical Research Nurse Coordinator Tier 1, Children's
Sarah Gonzales Clinical Research Coordinator Tier 2, Oncology

Kiran Grover
Clinical Research Coordinator, Sr., Children's
Grace Hall Clinical Research Coordinator Tier 1, Neurosurgery
Lauren Hart Research Program Leader Tier 1, Neurosurgery
Susan Herron Clinical Research Communications Specialist III, Duke Clinical & Translational Science Institute
Inneke Johnson Clinical Research Nurse Coordinator Tier 2, Surgery
Shaun Jones Clinical Research Specialist, Sr., Oncology
Sarah Jones Clinical Research Coordinator Tier 3, Dermatology/Pathology
Jennifer Korzekwinski Clinical Research Coordinator, Sr., School of Nursing

Joanne Leicester
Clinical Research Coordinator Tier 1, Duke Clinical & Translational Science Institute
Amelia Lorenzo Clinical Research Coordinator Tier 2, Psychiatry
Beth Mancuso-Mills Clinical Research Coordinator Tier 2, Dermatology/Pathology
Caroline Nagle Clinical Research Coordinator Tier 1, OB/GYN
Julie Opiteck Clinical Research Coordinator Tier 1, Duke Clinical Research Institute 
Claudia Pamanes-Duran Research Scholar, Ophthalmology
Caitlin Piccone Clinical Research Coordinator Tier 1, Duke Early Phase
Cecilia Plez Clinical Research Coordinator Tier 2, Medicine
Lori Reinhart-Mercer Recruitment and Outreach Coordinator Tier 1, Duke Early Phase 
Neeru Sarin Research Program Leader Tier 2, Heart Center
Diane Satterfield Research Program Leader Tier 1, Heart Center
Leah Thomas Clinical Research Coordinator, Sr., Orthopaedic Surgery
Shannon Tilley Clinical Research Coordinator Tier 2, Orthopaedic Surgery 
Kayren Turner Clinical Research Coordinator Tier 1, Family Medicine and Community Health 
Tia Willis Clinical Research Specialist, Sr., Family Medicine and Community Health
Courtney Wimberly Clinical Research Coordinator Tier 1, Population Health Sciences
April Wittmann Clinical Research Coordinator Tier 1, Medicine