Frequently Asked Questions for the Regulatory Affairs Training Program

Question: How do I access the Zoom sessions?
Answer: Please use the Zoom registration link in the registration confirmation email to register for the program through Zoom. Once registered, you will receive a link to the Zoom webinar sessions. You can add the series to your calendar from this email. There is only one link that is used for all six sessions.

Question: I can't hear the session on Zoom, can you help? 
Answer: We ensure that the sound is working before each session.  If you are unable to hear, please check your computer settings, exit and return to the session, or contact Zoom support.

Question: I missed the previous session. How can I review the material to make it up?
Answer: We will post a recording of the session the next business day after the live session in the Duke Box folder for that week. 

Question: Do I need to complete the quiz?
Answer: In order to qualify for a certificate of completion, you must complete the quiz. The quiz link can be found in Box. The quiz can be completed all at once. Alternatively, if you sign in with a Google account, you can save your progress on the quiz and answer the questions over time. Please use the same name and email address that you used when registering for the program.   

Question: Do I need a Duke ID to log into the Duke Box link?
Answer: No, the link should take you straight to the Box page.

Question: When and how will I receive my certificate of completion?
Answer: If you complete the quiz, you will receive a PDF certificate of completion by email within 4 weeks of the last session. Specific dates for quiz completion and certificate receipt are provided to participants in the registration confirmation email.

Question: Can I download the lecture slides and recordings? How long will I have access to the materials in Box?
Answer: The slides, but not the recordings, will be available to download from Box. You can view the recordings within Box. Your access to Box will be disabled 12 weeks after the program ends. Specific dates for Box access are provided to participants in the registration confirmation email.

Question: If I have more questions, who should I contact?
Answer: Please email ORAQ-trainingprogram@duke.edu for any questions related to the Regulatory Affairs Training Program.