Frequently Asked Questions for the Regulatory Affairs Training Program

Question: How do I access the Zoom sessions?
Answer: Please use the Zoom registration link in the registration confirmation email to register for the program through Zoom. Once registered, you will receive a link to the Zoom webinar sessions. You can add the series to your calendar from this email. There is only one link that is used for all six sessions.

Question: I can't hear the session on Zoom, can you help? 
Answer: We ensure that the sound is working before each session.  If you are unable to hear, please check your computer settings, exit and return to the session, or contact Zoom support.

Question: I missed the previous session. How can I review the material to make it up?
Answer: We will post a recording of the session the next business day after the live session in the Duke Box folder for that week. 

Question: Do I need to complete the quizzes?
Answer: In order to qualify for a certificate of completion, you must complete all six post-lecture quizzes. There is one quiz per week which can be found in Box. Please use the same name and email address when completing each quiz. Failure to do so will prohibit tracking of quiz completion for certificate qualification. 

Question: Do I need a Duke ID to log into the Duke Box link?
Answer: No, but you will need to create a free Box account to view the content.

Question: When and how will I receive my certificate of completion?
Answer: If you successfully complete all six post-lecture quizzes, you will receive a PDF certificate of completion by email within 2 weeks of the last session.

Question: Can I download the lecture slides and recordings? How long will I have access to the materials in Box?
Answer: The slides, but not the recordings, will be available to download from Box. You can view the recordings within Box. Your access to Box will be disabled 12 weeks after the program ends.

Question: If I have more questions, who should I contact?
Answer: Please email ORAQ-trainingprogram@duke.edu for any questions related to the Regulatory Affairs Training Program.