To achieve the vision of advancing health and executing a coordinated strategy in clinical research to evolve the model of care outcomes.
The Workforce Engagement and Resilience group utilized the work of the Joint Task Force for Clinical Trials Competency (JTFCTC), which had recently developed draft competencies for research professionals, to create a framework for clinical research jobs at Duke. The competencies are used as the foundation to help managers select titles for new positions, and provide professional development and career advancement opportunities. School of Medicine leadership truly believe that a strong workforce of clinical research professionals will enable higher quality research and ultimately lead to better patient care and health outcomes.
Engagement, Recruitment, & Retention Certificate Program
A new competency-based curriculum and certificate program. The Clinical and Translational Science Institute’s Recruitment Innovation Center has collaborated with DOCR to gather a team of experts across Duke and beyond to create a certificate program focused on engaging, recruiting, and retaining clinical research participants that is free to Duke research staff. The purpose of the program is to develop experts in these topics who can serve as a resource in clinical research units and divisions at Duke. Those who complete the program in its entirety will receive a Duke Recruitment, Engagement, and Retention certificate and are encouraged to use that certificate ad a career development tool to enhance applications for Tier Advancement.
The curriculum also features:
- A diversity and inclusion lens throughout
- Expert instruction in timely and requested topics
- Engaging and thought-provoking material and interactions
- Wiki access for continuous resource sharing among the cohort
- CEU credit hours for SOCRA and ACRP certifications
- And an opportunity to evaluate the program and provide feedback to enhance it for future attendees
Want more information? Check out the program website.
Professional Pathways Boost Staff Retention in Clinical Research Settings
Competency Standards Key to Elevating Clinical Trial Profession
Duke Attracts and Retains Top Candidates with Competency-Based Job Descriptions
Duke mapped incumbent employees into new clinical research job classifications. This is being done with the use of a tool developed in REDCap. In the instructions document below, we describe how to use the tool to collect employee report of job responsibilities and competencies, and how the manager will review and edit the employee’s report. The document also describes how to create a report for each employee that summarizes the information from the employee and manager REDCap tool for review.
Mapping Tool Instructions
Mapping Tool Data Dictionary - *Please note: When the data dictionary is downloaded, it needs to be saved as a CSV file in order to be uploaded into REDCap
Mapping Summary Data
Mapping Summary Sample: Jane Doe
Mapping Summary Mail Merge
Title Picker Tool
Duke has developed a tool to ensure that hiring into clinical research positions is consistent. The title picker tool allows the person that best understands the job responsibilities for the position being requested to complete a survey. The survey is submitted and a committee convenes to provide a title that best fits the job responsibilities reported. The results are sent to the requester within 5-7 business days for the Human Resources managers to process and open the position.
Title Picker Data Dictionary - *Please note: When the data dictionary is downloaded, it needs to be saved as a CSV file in order to be uploaded into REDCap
Title Matching Summary Report
Title Matching Mail Merge
Job Description Data
Job Description Mail Merge
Title Picker Guidance Document
Presentations and Publications
ACTS 2019: Workforce Engagement and Resilience (WE-R): A framework for Innovating Clinical Research Careers
ACRP 2017: Rebuilding the Clinical Research Workforce: The Results of a Comptency-Based Job Classification Initiative
Publications and Written Material
Professional Development for Clinical Research Professionals: Implementation of a Competency-Based Assessment Model
Impact of implementing a competency-based job framework for clinical research professionals on employee turnover
Duke Harnesses People Power to Fuel Stronger Clinical Trial Performance
Using Competencies to Transform Clinical Research Job Classifications (Journal of Research Administration)
Recruit, Train, and Retain the Best: The Implementation of a Competency-Based Clinical Research Workforce Initiative (Clinical Researcher)
Professional Pathways Boost Staff Retention in Clinical Research Settings (ACRP blog)
Core Competencies Applied: Duke University School Of Medicine
Retooling institutional support infrastructure for clinical research