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Seminar Abstract Our recent work has focused on understanding the use of patient portals. Electronic patient portals are a valuable tool for enhancing patient engagement and have the ability to improve health care delivery. In our presentation, we will discuss our approach and results from two studies. In the first study, we sought to understand how a patient's level of technology sophistication was related to patient portal use. In the second study, we explored the association between use of the messaging feature of the patient portal and multimorbidity. Instructors Biosketch Dr. Ashley Burch is a behavioral health scientist, with extensive experience in community-based health-outcomes research and the implementation of community-based interventions. Dr. Burch is dually appointed as an Assistant Professor in the Department of Health Services and Information Management at East Carolina University and the Department of Internal Medicine at the Brody School of Medicine where she oversees research related to the SERVIRE (Stopping Early Reversible Vital organ damage In Rural Eastern North Carolina) Project, a mobile community health screening platform designed to address the high rates of premature death in eastern North Carolina and the need for increased uptake of preventative health services. Dr. Elijah Asagbra holds the position of Associate Professor in the Health Services and Information Management department at East Carolina University. He earned his doctoral degree in Health Services Administration with a specialization in strategic management from the University of Alabama at Birmingham. Dr. Asagbra is a certified professional in healthcare quality (CPHQ) and possesses a lean six sigma greenbelt (LSSGB) certification. His research pursuits encompass a confluence of areas including organizational structure, information technology strategy, and overall organizational performance. Fernando Chivela is a data analytics expert with a background in health insurance access among Medicare and Medicaid beneficiaries. He received a Master of Science in Health Informatics and Information Management from ECU. Fernando currently works as a performance analyst at ECU Health, where he builds reports and dashboards to track healthcare data related to performance improvement, infectious diseases, population health, and social determinants of health. Join at this meeting link: https://duke.zoom.us/j/92005527024?pwd=azFIZmlNdVJiOVVjN0djNWRiT0wzdz09