SPS Decision Support Password Change

Please note that these instructions apply to your password for the SPS Decision Support database (SPS DS), not the SPS application. The SPS application requires your institutional NetID/password combination. If you need to change your institutional NetID/password (used by SAP, Parking, Duke @ Work, etc.), please refer to the NetID FAQ [Opens in a new window].

If you know your current SPS DS password...

If you know your current SPS DS database password, then click here [Opens in a new window] to change it.

If you don't know your current SPS DS password...

If you don't know your current SPS-DS database password, then you will have to call the appropriate Service Desk and ask them to page ADG. Campus users should contact the OIT Service Desk at 684-2200. Duke Medicine users should contact the DHTS Service Desk at 684-2243. When the ADG representative calls you back, please explain that you have forgotten your SPS Decision Support password and need it reset.