Student Helpdesk

The MedEdIT Helpdesk is the front-line of technical support for students in the School of Medicine, serving Medical Doctor (MD), Pathology (PATH), Master of Biomedical Sciences (MBS), and Physical Therapy (DPT) programs.

We provide all incoming students at the School of Medicine with a laptop as well as support for these machines throughout their lifespan while at Duke University.

Services we provide include:

  • Technical Support
  • Hardware & Software Repairs
  • Loaner laptops, chargers and other accessories
  • Training & Guidance
  • Advice and Best Practices on all tech-related issues
  • Management and Support for the technology within the Trent Semans Center for Health Education (TSCHE)