Pathology Grand Rounds - Pathology and Laboratory Medicine Morbidity and Mortality Grand Rounds: Outlining our Quality Management Program Through a Case of Miss-Identification

At the conclusion of this activity, learners should be able to:

* Understand Duke's Quality System within our health system and laboratories

* Learn what happens when an incident is filed within our safety reporting system (SRS)

* Overview of the root cause analysis (RCA) process and real time problem solving in the context of the Duke Quality System and transfusion services